Reviews of our services

We have used iceConnect for the past few years and have been delighted with the service received. We completely outsource our IT needs to iceConnect and they take care of advising on new IT requirements, sourcing kit, installing, online backup and maintaining our system. When things go wrong (and being IT they do!) their team are quick to respond and when we had a major server failure last year they really came good and ensured we were back up and running in a short period of time. Recommending iceConnect goes without saying; a great team.

Haree had organised a phased transition for our new phone system which got us up and running in just one day. What they said they could deliver, they did.

I’ve worked with IT teams before, and I’ve found with iceConnect that they are very pro-active and tell us when things are going to happen and quick to get back to us. They are value for money, always responsive and very flexible.

They have always been fast to respond to any kind of technical issues we may have had. They are very unique and quick to adapt to any changes in our business. You feel they are a part of your own organisation, the service is great and they have always been there for us.

I’m not only grateful for iceConnect’s help but indebted to them for saving us money and enabling us to offer better services to our patients thanks to a reliable network.

We have worked with iceConnect for the past 14 years and have found their service prompt, effective, helpful and accommodating. Their innovation and new ideas have greatly improved our operations. They have a friendly and dedicated team and we would have no hesitation in recommending them.

They have great knowledge and have helped us scale up. They all have the same willingness to help us and achieve our goals. What we have with our clients is trust, a personal service and no limits and we find the same values in the whole team at iceConnect.

Absolutely amazing service from Joe who helped us with our internet switchover. Always great customer service from this company and highly recommend them.

Outstanding company, have used iceConnect for over a decade and they have always provided a first class service.

Haree and his team provided excellent service. We recently upgraded our entire phone system with the help of Ice Connect. Their service was professional and reliable throughout and we could be happier with the new system. I highly recommend them.

IceConnect are excellent – they are very knowledgeable and address any IT problems we have with efficiency and with great attitude & knowledge. They have a great team who all friendly and professional and we will continue to use and recommend them.

Mus was excellent on the phone. He knew exactly what he was doing and kept me informed of his progress throughout the calls. The issue was rectified without any fuss or interrupting my working morning. A very satisfied customer

Great service and fast! Always willing to help and professional. Highly recommend

Haree and his IT team are superb. They have been looking after me for over 10 years and l have been very happy!!……personable and quick with a wealth of knowledge to assist in all aspects of IT issues…well done!!

Haree and his team have set-up our phone system for our private dental clinic in Wimpole Street. I like when people deliver what they promise. And he and his team have delivered. I can only recommend them as they are friendly, reliable and true professionals in their area. Thank you Haree!

I’ve been working with Ice Connect some time. In my experience of IT support companies, they are the best I have encountered. Everything works and everything is just easy. HIGHLY recommend!

Fast service, great installation. No time wasting. All working fine. Excellent after-sale service! Well done!

We have been using iceConnect as our IT support partner for years and they have consistently provided excellent service and support in a very responsive and helpful manner. I would recommend them to any company looking for an external IT partner they can rely on.

Our company has been working with iceConnect for many years now and we couldn’t fault the service we receive from them. The team are always happy to help with any query, large or small, and it gives us great comfort knowing they are only a call away whenever technology goes against us! I also want to personally say my thanks to Joe French for his outstanding work in our recent SharePoint migration, he made the process smooth and easy to understand from start to finish. If you are looking for an IT company to support your business, then look no further!

Kudo’s to Zander Moolman, his always willing to assist also to go above and beyond our expectations. We are greatly satisfied with his service. Amazing IT support every single call made to Ice Connect. Thanks Zander your assistance is always appreciated!

Just excellent. So much support and help. Friendly but clearly know their system inside out. It does just what we need. Thanks Haree and the team.

Haree and his team, particularly Amish, have taken care of our needs beautifully. And when there’s been a level of complexity, they have provided guidance to optimise security, in a proactive and supportive manner. Thank you Ice Connect Team, I’d recommend you to anyone seeking this service, JCx 🥇

Being dealing with Ice-connect for my small firms IT requirements for many years and the MD there ( Haree) has been absolutely brilliant and supportive so many occassions . His staff have been excellent and help me so much to resolve so many IT issues as and when I need it . Recent changes of IT by way of new laptop and upgraded memory on PC went brilliantly and my dealing with Joe French and also Shakeel ( when he came to my office to set up revised new IT ) has been spot on. Joe in last few days have been particularly patient with me .. To me the operation of my business would not progress well unless I had the kind of support from Ice connect. JIM P

Ice connect are great to work with. Hence we have been with them for 15 years+. They are helpful and accommodating for both IT and Telephony services. Their team is friendly, professional and great to work with.

Anyone looking for an external IT Support Company, won’t find a better company! Support issues get dealt with in a friendly and timely manner across several time zones! We have now been working them for over fifteen years!

Great company with amazing customer service. Would like to say huge thank you to Joe, who helped us to set up all our new phones and been there to support us with the transition.

Great customer service and excellent staff especially Mark always very helpful and amazing highly recommended A+++

They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups. I have no hesitation in recommending them to anyone who needs a tailored IT solution.

We have been with IceConnect for 8 years now and always had a great experience. They take care of our IT and Phone systems. The whole team is very knowledgeable and they are ALWAYS happy to give us the advice and find us the correct solutions. I would like to give a special shout out to Mus, he has always been fantastic and so efficient.

George was very persistent to resolve an ongoing issue. Profession, communicative and prompt. The team are easy to deal with and proactive! Lavoro migliore

ICE are really helpful – great customer service. Have always been there to help us when we need it. Strong recommend.

The team at iceConnect have provided great service and assistance, especially during the Covid 19 pandemic

I have been using IceConnect for the last 2years and they have consistently been outstanding at response time and customer service. No issues or task is ever too much and they have a team who are always happy to speak on the phone and help every time! Great IT Support & Great Customer Service all year round.

Chuck who is part of the iceconnect team has helped me resolve a critical issue which has taken a while due to the nature of the beast. However, during this time he has been very professional and taken it as a challenge and resolved it. Good work to the entire team but more for Chuck this time.

Quite easily the best and most reliable IT company we have ever used.

Superb support. Always very responsive. Knowledgable, professional, dependable, willing and enthusiatic. Highly recommended.

Utilising their knowledge and service has been extremely cordial and professional , any IT issues I have experienced have been resolved quickly and efficiently by Ice Connect and I can highly recommend them.

we have used Ice Connect for our IT support system for several years now and we have always received top quality service. All the members of the support team are extremely helpful and professional. On this particular occasion I would like to give my thanks to Joe French for his patience and support.

If you’re looking for an IT / Comms company to work with, you will not be disappointed. The team at Ice Connect are extremely responsive, knowledgable and always happy to give advice and find solutions that are not just cost effective but meet your requirements. They will never ‘over-sell’ for the sake of it. Good honest and reliable company and highly recommended.

Moved to Ice from another provider, best decision we’ve made! Fantastic support, on site setup, great communication and training in reports which we didn’t have with our last provider.